Frequently Asked Questions
🌍 Getting Started
I’m coming on my own — will I meet people?
Yes — absolutely! Around 80% of our customers travel solo. You’ll be living and working with like-minded people, and we’ll introduce you to others straight away. You’ll make friends very quickly.
Can I come with a friend?
Of course. If you’re travelling together, we’ll do our best to place you in the same accommodation. Your rep will confirm preferences before arrival.
How do I know who else is going?
Once you place your deposit, you’ll be added to your resort’s group chat where you can meet everyone before you travel.
📦 Package & Accommodation
What’s included in the package?
- 28 days accommodation (with option to extend)
- Airport transfer on arrival
- Welcome pack (t-shirt, wristband, info)
- Job trials and recruitment support
- Full in-resort assistance
Is the accommodation safe?
Yes. All apartments are secure, with lockable doors and safety deposit boxes. Many locations also have CCTV.
Why do I need to pay a damage deposit?
This is fully refundable and covers any potential damage to the apartment. If no damage is caused, you receive your full deposit back.
Why is 2 weeks’ notice required for deposit return?
We rent apartments from third parties, so this allows us time to replace your space and avoid unnecessary costs.
💼 Jobs & Work
Is a job guaranteed?
We guarantee job trials, not jobs. Employers need to meet you first — but we support you throughout the process to help you secure work quickly.
How do job trials work?
You’ll attend a trial shift where you’ll receive basic training and be assessed by a manager. If successful, you’ll usually start work immediately.
💳 Payments & Booking
When do I need to pay in full?
Your full balance must be paid at least 6 weeks before your arrival date.
What if I book last minute?
If your travel date is within 6 weeks, you may need to pay in full immediately (subject to availability).
⚠️ Important:
Payments are automated unless a payment plan is arranged in advance.
✈️ Travel & Preparation
Are flights included?
No. Flight prices change frequently, so we don’t include them. However, we guide you on the best options.
Do I need insurance?
Yes, we strongly recommend travel insurance. Backpacker or long-stay insurance is best.
Do I need a visa?
EU travellers do not need a visa. Non-EU travellers should check requirements based on their country.
🏝️ While You’re There
Can I leave and come back during the season?
Yes — as long as your accommodation is paid, your space is secure.
Can I have guests stay overnight?
Yes, but please be respectful of your flatmates and accommodation rules.
Can I party in the apartment?
Yes — but be respectful of others who may be working early shifts.
💰 Money
How much money should I bring?
We recommend around €500 to cover you until you start earning.
Cash or card?
Either is fine. Prepaid travel cards are a good option to avoid fees.
❗ Important Questions
Is this a scam?
No. We are a registered company and have been operating for years, helping thousands of people work abroad each season. You can verify our business and see reviews from previous workers.
Why should I choose SUNPRO?
We provide a complete, structured experience — including accommodation, job support, and in-resort assistance — making it much easier than organising everything yourself.
Can I organise this myself instead?
Yes — but many people struggle without support. We remove the risk by organising everything in advance.